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Centralized Reservations

We offer the ‘best in class’ centralized reservations centre for your customers to contact and reserve rooms, tables or services in respect to your operations. A centralized reservation centre is costly to setup and also to manage, that is why we have established and also resourced our reservations centre to respond to your bookings and make reservations on your behalf with your customers. We will seamlessly answer calls in your brands name, accept online bookings and divert these bookings to you via the appropriate communication methods in a timely manner. Now you to can operate like a multinational hotel or hospitality service provider with breaking your wallet.

Concierge & Customer Service

We also ensure that your customer whether currently in your operations or on their way to your operations has a helping, friendly centralized contact to ensure their stay with you is pleasant all the way through. In this way we provide a seamless concierge and customer service centre whereby a patron may contact our call centre and be greeted with your brand and assisted with his/her requirements from directions, best eats, complaints, taxi requests, special requirements amongst a host of other things.